Cancellation and Payment Policy

We understand things happen, so please let us know as soon as possible if you are unable to join your tour.
Requests for cancellation must be received in writing and emailed to the Tour Manager, Trish

Cancellation Fee Structure:

    1. You may cancel your booking anytime up to 61 days before the start date of the tour and receive full refund of deposit paid (less any credit card or bank transfer fees incurred)
    2. 60 to 41 days – 75% refund (less any credit card or bank transfer fees incurred)
    3. 40 to 31 days – 50% refund (less any credit card or bank transfer fees incurred)
    4. 30 day or less – or no shows – No Refund available

Special provision considered:

We will work with you! If a replacement can be found and the tour is then fully booked, we will give you a full refund (less any credit card or bank transfer fees incurred)

By special arrangement, funds may be able to be held over for other tours.

Rowing Tours NZ reserves the right to cancel any tour if for some unforeseeable reason this may be necessary, in which case payment will be refunded in full without any further obligation on the part of Rowing Tours NZ.

Payment Terms

A deposit of 25% is required to secure your place on the tour and paid immediately on registration – an invoice will be emailed to you confirming your booking and payment details.

The balance is then required to be paid no later than 40 days prior to the start date of the tour.

Method of Payment

Payment is to be paid directly to:  Rowing Tours NZ bank account  (this will be detailed on your invoice)

Browse our New Zealand Rowing Tours

New Zealand, and more especially NZ’s South Island has been a red-hot world tourism destination for a few decades now, and remains on many global traveller wish-lists.

New Zealand is known for rugged natural beauty, scenic drives and outstanding wilderness walks. Within that same setting,  NZ Rowing Tours has targeted some of the real scenic and under the radar highlights.

Each Region has it’s own specialities in terms of food, wine and local people. We are a kiwi owned and operated business, with local knowledge and expertise to deal with any requirement or weather or conditions.

Find out more about our clients and visiting Rowers have said here.

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